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The Contract
This is the user agreement which governs your use of this Website and the purchase by you of the goods displayed on it ‘Goods’. This website is owned and operated by And Then Design/ "andthenshop.co.uk", and our Agreement with you sets out what you are legally entitled to expect from us when you buy Goods. Because we display items from a wide variety of sellers , you should be aware not only of these terms but also the separate terms of the Seller which shall govern your transaction. We operate to an agency model and the contract for the sale of the Goods, including any rights of cancellation and return, shall be between you and the Seller, and we shall have no contractual liability to you in respect of the Goods. Goods displayed through the Website are not an offer by us to sell Goods, but an invitation to you to make an offer to the Seller. The Seller is free to accept that offer or to reject it. If the contract is confirmed, we or the Seller or a representative of the Seller shall send you an e-mail confirming this.
Price
The prices payable for Goods that you order are as set out in the Website.
You may be required to pay extra for delivery and it might not be possible for delivery to be made to some locations. The delivery charges are set out in the Website.
Cancellation by us
We reserve the right to cancel the contract between us if:
- We do not deliver to your area
- One or more of the Goods you ordered was listed at an incorrect price or with an incorrect description or availability due to a typographical error or an error in the pricing information
If we do cancel your contract you will be notified by e-mail and any the reimbursement of any sum deducted by the Seller from your credit card or charge card shall be the responsibility of the Seller. Neither we nor the Seller shall be obliged to offer any additional compensation for disappointment suffered.
- The product to no longer manufactured and the product has been accidentally still listed
Cancellation by you
Made to Order or Personalized Products
The products we sell are all made to order, therefore once an order has been placed for a made to order item, or a customized product then you cannot legally cancel the order. If for some reason you do wish cancel the order then get in touch. We will try our best to cancel the order, however we reserve the right to only reimburse 50% of the sum debited.
Stock Products
If the product is a stock item, you may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you place your order, providing your goods have not already been dispatched. To cancel your order you must notify us in writing either be E-mail to info@andthenshop.co.uk quoting your name and order reference. If the goods have been dispatched then please follow our returns policy as detailed below.
Returns
Made to Order or Personalized Products
All made to order and Personalized Products cannot be returned, and no refunds will be given, Please make sure you order the correct product, and please make sure the product is right for you. Pay attention to product dimensions, materials and colours when ordering. We will not refund made to order or personalized products if you change your mind. If you products is damaged or faulty we will send replacement components, we will happily replace the products if needs be.
Stock items only
By law you are entitled to a ‘cooling off’ period of up to 7 days after the receipt of the goods. If for whatever reason you wish to return your purchase or part of it (stock items only), simply send the goods back to us at the following address: & Then Design, 6 Midland Cottages, West Bridgford, Nottingham ,NG2 6BH and we will reimburse you the initial charge including your delivery cost as soon as the goods are back with us. Once you have notified us that you are canceling your contract, any sum debited from your credit card will be re-credited, to your account as soon as possible provided that the goods in question are returned by you and received by us in the condition they were in when sent to you. The cost of return delivery charge must be paid by you.
Delivery of goods to you
The Seller will deliver the Goods ordered by you to the address you provide for delivery at the time you make your order.
Delivery will be made as soon as is reasonably practicable after your order is accepted.
You will become the owner of the Goods you have ordered when they have been delivered to you. Once Goods have been delivered to you they will be held at your own risk and neither we nor the Seller will be liable for their loss or destruction.
Liability
Save as precluded by law, we shall not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) however arising neither shall we have any liability to pay any money to you by way of compensation.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at And Then Design, 6 Midland Cottages, West Bridgford, Nottingham NG2 6BH, and all notices from us to you will be displayed on our website from to time. Should you have any issues relating to any orders, you should contact the Seller direct.
Events beyond our control
Neither we nor the Seller shall have any liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.
Third party rights
Except for our Sellers, affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
Governing law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
Entire agreement
These terms and conditions, the terms and conditions of the Seller, together with the current Website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the Goods to you. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any Goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
